In this turbulent economic environment, you must harness the power of innovation to find competitive edge and profitability. Travel companies are under intense pressure to find innovative ways to both maximize revenue and reduce costs. Margins are razor thin, the pool of high value customers continues to shrink, competition is fierce and there is no integrated view of the business. Truly innovative companies, small and large, startup and existing, will find success in today’s complex travel market by adopting Internet technology for business improvement and benefits.
FinalQuadrant’s technologies can help the traditional travel company to achieve its goal of being online and selling.
At Final Quadrant, we assist organizations in building execution models that improves operational efficiency, sell through various sales channels, increase customer base & increase value per transaction & organizational growth through our unique FinalQuadrant SuiteCase. Our experience in the online travel arena let you capitalize in this new market quickly and effortlessly.
Thursday, July 08, 2010
Thursday, June 03, 2010
New Technologies Improve Web Presence
It is not enough to rely on existing technologies and legacy systems. In this turbulent economic environment, you must harness the power of innovation to find competitive edge and profitability. The long road to recovery in 2010 and beyond will be paved with the remnants of old inefficient processes. Truly innovative companies, small and large, startup and existing, will find success in today’s complex travel market.
FinalQuadrant’s SuiteCase is the most modern and robust system for travel companies to manage their day to day complex processes. It is a comprehensive next generation travel technology platform that provides multiple sales channels (customer website, subagents, call center), ready 3rd Party Connectivity, Fares Management (negotiated & published), mid & back office suite, dynamic packaging, CRM, MIS reporting and other connected components.
The technology provides a holistic view of the entire organization’s activities and provides seamless integration of all the business transactions helping organization do their business cost effectively and intelligently. Using SuiteCase, travel companies can focus on their business by automating non value adding processes, and helping them to align technology investments with profitability.
FinalQuadrant’s SuiteCase is the most modern and robust system for travel companies to manage their day to day complex processes. It is a comprehensive next generation travel technology platform that provides multiple sales channels (customer website, subagents, call center), ready 3rd Party Connectivity, Fares Management (negotiated & published), mid & back office suite, dynamic packaging, CRM, MIS reporting and other connected components.
The technology provides a holistic view of the entire organization’s activities and provides seamless integration of all the business transactions helping organization do their business cost effectively and intelligently. Using SuiteCase, travel companies can focus on their business by automating non value adding processes, and helping them to align technology investments with profitability.
Thursday, May 20, 2010
Final Quadrant Solutions introduces a new functionality “Inward Loading” to connect travel agencies and hotel inventory suppliers
FinalQuadrant unveiled it’s a new functionality “Inward Loading” for its existing complete ERP system, SuiteCase
Every travel agency face problems while connecting to its travel suppliers whether it is for uploading contracts or managing the complex contracts from these hotel suppliers. Previously the travel agency used to get the contracts from the hotel suppliers then upload and feed the contracts into the systems themselves. The process was time consuming and causing various errors.
Final Quadrant came up with a new web-based solution called “Inward Loading” for the travel companies who were using FQ system SuiteCase. The new solution enabled the hotel suppliers to upload the contacts on their own. This revolutionary functionality also facilitated the supplier to increase or decrease the availability of the hotel rooms thus easing the work load of the travel company. Communication was far more easier and effective now making the booking process easier, faster and more efficient.
* Hotel Consolidators/suppliers are companies that buy--or contract to buy--major blocks of airline seats or hotel rooms cheaply far in advance. Or they have access to a surplus inventory of deeply discounted tickets and hotel rooms that they are free to sell at slightly marked-up prices.
Every travel agency face problems while connecting to its travel suppliers whether it is for uploading contracts or managing the complex contracts from these hotel suppliers. Previously the travel agency used to get the contracts from the hotel suppliers then upload and feed the contracts into the systems themselves. The process was time consuming and causing various errors.
Final Quadrant came up with a new web-based solution called “Inward Loading” for the travel companies who were using FQ system SuiteCase. The new solution enabled the hotel suppliers to upload the contacts on their own. This revolutionary functionality also facilitated the supplier to increase or decrease the availability of the hotel rooms thus easing the work load of the travel company. Communication was far more easier and effective now making the booking process easier, faster and more efficient.
* Hotel Consolidators/suppliers are companies that buy--or contract to buy--major blocks of airline seats or hotel rooms cheaply far in advance. Or they have access to a surplus inventory of deeply discounted tickets and hotel rooms that they are free to sell at slightly marked-up prices.
Monday, May 17, 2010
Turbulence in the air: Technology is the answer
The number of fares and fare changes continue to increase. The Global Distribution System (GDS) holds more than 200 million fares, and 20 million fare changes in one week is not unusual.
What FinalQuadrant offers is a Air Fare Management system which is a robust, state of the art product that aims towards the centralized maintenance of extremely complex negotiated airfares along with all their associated rules and regulations into a single database. This software is designed to work in a de-centralized environment, is loaded with features, and has an extremely flexible interface that can be customized according to company needs.
The application can connect to any of the servers as long as the user has rights for accessing data of other companies.
• Centralized maintenance of various complex negotiated fares with all associated rules and regulations. Single central database that does away with the need for every airline office to maintain separate databases.
• Total administrative control that ensures that users can access only specific/ relevant data.
• User-friendly interface where even the most complex data can be easily fed in.
• No interference in functioning of system during the process of data input/change.
• Enables any front end or authorized Airline personnel to search and retrieve its fares in real time.
• Retrieval is extremely fast and accurate, with correct pricing after all required quality and validity checks.
What FinalQuadrant offers is a Air Fare Management system which is a robust, state of the art product that aims towards the centralized maintenance of extremely complex negotiated airfares along with all their associated rules and regulations into a single database. This software is designed to work in a de-centralized environment, is loaded with features, and has an extremely flexible interface that can be customized according to company needs.
The application can connect to any of the servers as long as the user has rights for accessing data of other companies.
• Centralized maintenance of various complex negotiated fares with all associated rules and regulations. Single central database that does away with the need for every airline office to maintain separate databases.
• Total administrative control that ensures that users can access only specific/ relevant data.
• User-friendly interface where even the most complex data can be easily fed in.
• No interference in functioning of system during the process of data input/change.
• Enables any front end or authorized Airline personnel to search and retrieve its fares in real time.
• Retrieval is extremely fast and accurate, with correct pricing after all required quality and validity checks.
Monday, May 10, 2010
How about managing discount coupons & gift vouchers at your travel agency to attract more customers to buy travel from you?
Discount Coupons and Gift Vouchers are special discounts provided to customers, via special promotions and campaigns, being run in the Media or Trade Fairs. The idea is to provide incentives to customers to book with your agency.
Final Quadrant has built into its Back-Office module a feature to manage Discount Coupons and Gift Vouchers. This functionality help users to store, manage and generate reports about the discount coupons, their usage, and channel specific statistical reports.
Features & Benefits
What are Discount Coupons and Gift Vouchers?
Discount Coupons and Gift Vouchers are a powerful way of attracting new customers and gaining the loyalty of existing customers, who expect value for money, and incentives for booking with you.
What are the benefits to my business?
Whether for an online booking, B2B, B2C, or call center booking, this new functionality would enable the user to maintain accurate records as to the usage of these discount coupons and gift-vouchers. Channel specific usage statistical reports may be generated, allowing one to get a clear picture of the effectiveness of a campaign or promotion, and market specific data.
Final Quadrant has built into its Back-Office module a feature to manage Discount Coupons and Gift Vouchers. This functionality help users to store, manage and generate reports about the discount coupons, their usage, and channel specific statistical reports.
Features & Benefits
What are Discount Coupons and Gift Vouchers?
Discount Coupons and Gift Vouchers are a powerful way of attracting new customers and gaining the loyalty of existing customers, who expect value for money, and incentives for booking with you.
What are the benefits to my business?
Whether for an online booking, B2B, B2C, or call center booking, this new functionality would enable the user to maintain accurate records as to the usage of these discount coupons and gift-vouchers. Channel specific usage statistical reports may be generated, allowing one to get a clear picture of the effectiveness of a campaign or promotion, and market specific data.
Wednesday, May 05, 2010
GRUPO Interpass goes live with Final Quadrant Solutions!!
Final Quadrant Solutions, a leading travel technology solution provider, has implemented its sophisticated complete web based travel platform SuiteCase for Interpass, one of the largest travel companies in Lisbon, Portugal. Travel technology specialist FinalQuadrant has implemented what is thought to be one of the largest multi-product, multi-supplier & multi Channel booking system in Portugal.
Established in 1989, Grupo Interpass is constituted by a set of companies in the most diverse areas of activity with headquarters in Lisbon offers a full range of travel services primarily for people in Portugal. The go-live follows business workflow re-engineering to ensure a successful launch.
FinalQuadrant's web-based multi-lingual system connects the agency's call centers, registered travel agents (B2B), consumers (B2C) & club members. This multi-part assignment enabled Interpass with flight booking engine with flight fare loading facility; a hotel booking engine with XML access to inventory from large hotel aggregators like Hotelbeds, Transhotel, GTA, Tourico etc; a car booking engine with XML access to Europcar; and payment gateways like Redunicre & Santander to ensure secure payments. FinalQuadrant has also integrated its dynamic packaging module for packaging flights, hotels, car rental and travel insurance in one seamless booking. Interpass now can not only manage its pre-made packages but can also suggest travel combinations to customers during their site visit.
With all sales channels of Interpass connected seamlessly through FinalQuadrant’s SuiteCase, Interpass is now able to streamline their operations as well as reduce the work required to manage the complexities of their club member travel booking which now uses the member based profile management system provided by Final Quadrant.
Established in 1989, Grupo Interpass is constituted by a set of companies in the most diverse areas of activity with headquarters in Lisbon offers a full range of travel services primarily for people in Portugal. The go-live follows business workflow re-engineering to ensure a successful launch.
FinalQuadrant's web-based multi-lingual system connects the agency's call centers, registered travel agents (B2B), consumers (B2C) & club members. This multi-part assignment enabled Interpass with flight booking engine with flight fare loading facility; a hotel booking engine with XML access to inventory from large hotel aggregators like Hotelbeds, Transhotel, GTA, Tourico etc; a car booking engine with XML access to Europcar; and payment gateways like Redunicre & Santander to ensure secure payments. FinalQuadrant has also integrated its dynamic packaging module for packaging flights, hotels, car rental and travel insurance in one seamless booking. Interpass now can not only manage its pre-made packages but can also suggest travel combinations to customers during their site visit.
With all sales channels of Interpass connected seamlessly through FinalQuadrant’s SuiteCase, Interpass is now able to streamline their operations as well as reduce the work required to manage the complexities of their club member travel booking which now uses the member based profile management system provided by Final Quadrant.
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